I had the pleasure of working with Riina Jessel. It was my first time purchasing a home and Riina was absolutely amazing! Not only was she willing to show me several properties, despite how far it may have been, she also provided me with a bunch of processes regarding the housing market which helped me understand how things work. Riina also picked up on my style, and provided me with new listings on a daily basis for me to look through. When I finally did find my home, she was also helpful in terms of getting me the hydro and gas companies to transfer the bills in my name. She assisted me with obtaining the keys to the property and followed up the same day to make sure things went smoothly. And she even sent me a gift card as a congratulatory gift for my new home! (Which meant the world to me because I just emptied my bank account)🥲 Overall my experience as a first time buyer was absolutely amazing because of her. She really took the time to find my dream home and I’m so in love with it! I’ll forever be grateful to Riina!
It was a great experience dealing with Riina to sell and purchase my new home. Very knowledgeable of the Tri-Cities area. I would recommend Riina. Thanx again for your services and all your efforts.
We have known Riina for close to 10 years. Riina is always professional while being extremely personable, knowledgeable and kind. Riina has most recently worked with us to sell a condo that sold within a week! Our son and daughter-in -law have worked with Riina and they moved into their first home in May. Riina is someone you can trust to take care of your home purchase or sale experience.
Grand West Realty has helped us with the purchase and sale of several homes over the years. We look forward to working with them each time, and appreciate their professionalism, quality service and responsiveness.
Riina is great to work with. She is incredibly fair and very understanding. I really recommend her.
Riina was so helpful and patient in helping us find our first home! She truly cared about our purchase and worked tirelessly as if it was her own!Thank you so much!
Rachelle and Dan
Riina is very knowledgeable and friendly. She always replies promptly to texts and emails, which is a relief during the purchase or sale of a home. Riina is accommodating and flexible with her schedule and truly cares about her clients and their needs.
Rebecca and Jeffrey
We are floored with Riina at Grand West Realty!! My husband and I are newlyweds who just purchased our first home together and we are over the moon about it. From the very beginning, Riina was professional, helpful, and patient with us as individuals who were unfamiliar with how the real estate industry works and the process of buying a home. She walked us through step by step and was consistently supportive from start to finish. She listened to our wants and needs and directed us to homes that met them. She was honest with us which we really valued and concise about each next move in the process. We loved the incredible service, but we loved even more how warm of a person she is and how she cared about us having a wonderful start to our life together. We now love our new home and got the backyard we wanted for our 7 month old puppy. We were expecting a small townhome or fixer upper but Riina got us so much more.. a detached bungalow with a great pool.. a perfect space to start a young family. Despite current events with the COVID-19 pandemic under way, Riina was caring, safe, and ensured we closed our home with no issues. We are 1 month in and already feels like home. Thank you Riina and Grand West Realty. We will remember this milestone for years to come and we know who to go to when we are ready to expand down the road. If you are looking to buy or sell your home, we highly recommend!!
Riina was a fantastic partner in our search for a new home! We told her our preferences and parameters, and she found many options for us to check out. While we were looking at a home, she would point out the pros and cons of the property in an unbiased and objective way that helped us to evaluate the home but not influence our own opinions. If we asked for her opinion on a property, she would point out the pros and cons in a balanced and objective way that did not sway our own opinions. When it came time for negotiation and purchase, she ensured the process went smoothly, worked diligently with the seller’s representatives, and kept us informed the entire time. She was extremely knowledgeable about the local housing market and the buying and selling process. Most importantly, Riina was always available to answer our questions and she responded to our inquiries promptly! We knew she had other clients, but she always made us feel as if we were her only clients and her top priority! We would highly recommend Riina to anyone who is looking to buy or sell a home.
Tom and Lori
Congratulations on starting your own real estate company! When you are as efficient and thorough at your career as Riina is you might as well be the boss! We are seasoned buyers and sellers, we’d like to think, but having Riina working for us made the process as stress free as it could be. One of her best qualities? She was consistently available 24/7 and answered any questions in an extremely timely manner. Very appreciated. She was supportive in letting us make our own decisions and very competent with all the paperwork. Highly RECOMMEND!
Riina is so professional and handles everything in such a timely manner! She is extremely knowledgable, friendly and takes the time to answer all your questions! We have used Riina more than once and Highly recommend her to anyone looking to buy or sell their home with as little stress as possible!
Mike and Amanda
Riina was a huge help for us when looking for our first home. She helped us put together a list of wants and needs, and only showed us houses that met our criteria. Riina was always ready for more showings, and made everything so easy! Having a real estate agent take the stress out of buying a first house was a huge relief. Her flexibility was a welcome surprise; changing her schedule to fit our needs. We couldn’t be happier with our new home, or the friendly help we got from Riina!
Dan and Jocelyn
Riina was our agent when we bought our home almost 14 years ago. She brought us through many houses in Cambridge as my husband & I searched for, and eventually found, the perfect home for our young, growing family.
She is professional and knowledgeable yet always warm, friendly, and approachable. We were able to reach her any time, day or night, with any questions, concerns or requests. And when we finally did find the house for us, not only did she expertly guide us through the offer/purchase process, but she helped us to negotiate an excellent deal on our house!
We were incredibly pleased with all aspects of Riina’s work, and we continue to recommend her over and over to our family and friends.
Thank you again, Riina!
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